Appointment of copying medical records of humanistic concern Perspective.docVIP

 PAGE \* MERGEFORMAT 4 Appointment of copying medical records of humanistic concern Perspective [Keywords:] medical records copying humanistic care Hospital provides services mainly in the spiritual, psychological relatively fragile people. With the continuous improvement of people’s health needs, ‘patient-centered’ model of health care services, has become China’s reform and development of modern hospital theme, namely, the interests of patients as a starting point in thinking and action at every turn, for the sake of patients [1 ]. In order to improve physician-patient relationship, improve service quality, so that patients not only in hospitals and even in the whole society and the family get a full range of care and guidance, our hospital based on the people-oriented service concept, in February 2008 launched a copy of the medical appointment convenient service, has been unanimously endorsed by patients and their families, now booking service medical records implementation in our hospital to do a brief introduction. An implementation methodology Patients discharged from the responsibility of nurses to patients or their families do a good job copying medical missionary to inform the families of patients with copies of medical records related to note and I can apply for hospital medical records booking service. Form design: I draw up their own homes ‘medical records copying booking service registration form’, the registration table to register more patients name, hospital number, mailing address, recipient name, zip code, contact telephone honestly report. Implementation process: handling copy in patients with additional medical appointment, to inform patients before traveling cross-EMS and medical records copying fees, and invoices to departments office nurses, and patients with detailed mailing address, recipient name, zip code, contact telephone to do truthfully registration in order to be able to successfully send a letter. Office nurses on the same d