Clever the first time on customer inquiries.docVIP

 PAGE \* MERGEFORMAT 4 Clever the first time on customer inquiries In sales, cleverly asked many advantages to customers, it is not only a better grasp of customer needs, maintain a good relationship with customers, but also help to master and control the negotiation process, to reduce misunderstandings between the customer. Not only in mining customer needs to ask, when in the promotion of customer transactions have asked. Ingenious inquiry is a systematic and targeted, first understand the customer needs, and then introduce our company and products for themselves and prepared the way, also caused customers of the company’s interest, then the position of a customer needs to ask questions, to help control the situation on the whole negotiations, and finally there is the destination for the transaction, and to lay the foundation for future long-term cooperation. However, if the process in question does not pay attention to ways and means, that not only fail to achieve the purpose, I am afraid that will cause resentment customers, resulting in the deterioration of relations with customers, or even rupture. So when the salesman in question to the customer need to know the following points. (1) issue must hit the real In the communication, any questions must be tightly around a specific goal for this is every salesperson must remember that. Therefore, the communication process with clients every move to have destination, do not hit or miss destination from the sale of the most fundamental goals. In this regard, the meeting with customer, salesman should sell for the most fundamental objective of the gradual decomposition of the actual situation, and then consider the decomposition of small target after a good specific questions. this worked out the problem, not only to avoid waste due to talk about some boring topic each time, and can achieve levels of progressive goals. (2) any more open issues Open questions and closed questions is relative, the so-c