Create value for the last mile.docVIP

 PAGE \* MERGEFORMAT 4 Create value for the last mile Twenty years ago while studying, we experience backpacking in the U.S. car rental, it is very convenient to travel arrangements at the airport you can rent the car, and even some car rental companies also offer a rent B to also serve on the buffet traveler to said very convenient. while back in Hawaii during the trip, in order to play a good local scenery, the Big Island and Oahu, we were in the world’s top two car rental companies (Hertz, Avis car rental travel. always pay attention to the safety of my trip, will buy enough All the car rental insurance, in order to feel at ease. As a result, over the years I had known car insurance costs derived approximately equal to rental costs Qi Cheng. Two islands in Hawaii car rental process, Hertz, Avis car rental company’s two front-line field staff are very dutifully introduced a complete insurance content, and I have always bought the full amount of the insurance but a car rental company Field staff recommended a similar ‘fare share,’ the promotional content, that is, I pay more money, you can rent a car to a higher level, while another site car rental companies due to the slow speed of the formalities, the queues are too much, so there is no recommended a similar upgrade service. Hertz, Avis is the world’s top car rental companies, I believe they have a sales site for complete SOP (standard operating procedures for training, I have observed differences should only be the case, however, regardless of company how much the brand image and service training, customer proximity ‘last mile’ of the sales site, have played an important role in creating value. could make the sales process more efficient, can reduce customer waiting time, the ability to borrow from the multiple sales of goods or recommend customers to buy higher levels of merchandise, are related to the ability to create more value for the company. ‘Decisive battle last mile’ is the brand of the compan