From Munich Germany development of the airport to see the charm of services marketing.docVIP

 PAGE \* MERGEFORMAT 9 From Munich Germany development of the airport to see the charm of services marketing In recent years, major airports in Europe, Germany’s first two major airports in Munich, passenger throughput of the fastest growing, reaching 10.8%, where the number of passengers embarking and disembarking passengers to 26.8 million. Although the scale point of view, it lags behind London’s Heathrow Airport 67.1 million passengers and 51.1 million passengers at Frankfurt Airport, but because of its geographical location with favorable conditions to facilitate the transfer, Munich airport is becoming a major airline in Europe aviation hub. The minimum transfer time is only 30 minutes Aviation hub airports to measure an indicator of efficiency is the MCT (minimum aircraft transfer time). For the Munich airport, whether domestic flights or international flights or flights within the European Union, its the shortest transfer time, in 1992 opened the first terminal is 35 minutes; in 2003 opened a second terminal is more short, only 30 minutes. Transfer between the different terminal for 45 minutes. Example, the plane flew from Beijing to the second terminal at Munich airport, landing, transfer of passengers at the immigration office after verification of the window accepting the passport to fly to Frankfurt, the aircraft can change. Fly to Munich flight arrival time and flight departure time to fly to Frankfurt, the interval is 30 minutes, passengers could easily at this time period, a smooth transfer. Of course, the transfer passengers left Beijing when the checked baggage will automatically transfer. To achieve the world’s fastest speed of service behind the Achieve 30 minutes against the backdrop of MCT, Munich Airport and Lufthansa German Airlines co-operation. In June 2003 completion of the second terminal of the total project cost is 11.5 million euros, of which Munich airport funding 60%, Lufthansa 40% funded. Airports and airlines to co-operat