Health safety - marketing chief selling point during SARS.docVIP

 PAGE \* MERGEFORMAT 7 Health safety - marketing chief selling point during SARS One day in late May morning, Zhejiang International Hotel Marketing, Miss Hu received a Shanghai pharmaceutical company’s Yang. Mr. Yang’s company in early June there is a training session to be held in Hangzhou, as a time when SARS, the company attaches great importance to health conditions, to require hotels to provide detailed anti-SARS measures. Hotels have long had a tight thought the anti-SARS system, but a few days ago, Zhejiang Hotels Association has also issued a detailed 100 anti-SARS measures, Miss Hu commitment to its customers immediately with confidence: the hotel will be setting a meeting reception plan, while anti-SARS measures to be included in the contract, as a commitment to the security of the guests. In order to enhance the trust of the guests, led by Mr. Yang Xiao-Hu also visited the hotel’s laundry room, restaurant kitchens and other backstage areas of the hotel’s cleanliness Yang appreciated. In the afternoon Miss Hu made reference to the province of Hotels Association issued a ‘hotel of atypical pneumonia prevention and control measures 100’, in conjunction with hotels and the meetings of the reception has developed a detailed plan: from the arrival hall of the guests, Deputy reason to guests measuring body temperature, room daily disinfect, disinfection times, eating what food to provide service, the number of regional ventilation, and even with dedicated doctors, a series of measures fax to the customer, the customer was very satisfied to see, immediately reply to confirm the meeting arrangements in Zhejiang International Hotel. A sudden outbreak of atypical pneumonia to the hotel industry catastrophic confusion, a significant decline in occupancy rate, the hotel manager was very anxious, and some hotels to send sales personnel to the airport to attract guests; some hotels to send sales personnel to neighboring cities, County promotion; some hotels off