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Humanistic nursing service for the soldiers the situation analysis.doc

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Humanistic nursing service for the soldiers the situation analysis

 PAGE \* MERGEFORMAT 7 Humanistic nursing service for the soldiers the situation analysis [Keywords:] Serving Soldiers, humanistic nursing With the material and spiritual life force continues to improve, the health awareness of the troops improved. The majority of officers and men is also growing demand for care, the sick and wounded troops want priority service quality. In recent years attention humane care in our department, the human nursing into service for the soldiers, now we have troops on the patient satisfaction survey of the sick and wounded are as follows. 1 Materials and Methods 1.1 Select 2004 and 2006, 200 patients hospitalized forces for the survey, 184 cases were male, female 16 cases, 12 cases of cadres at and above the division level, group the following 72 cases of cadres, soldiers of 138 cases. 1.2 The questionnaire survey method to the way the patient before discharge, the nurse satisfaction survey will be distributed to patients by the patients according to their degree of caring needs and satisfaction of nursing satisfaction into satisfaction, in general, not satisfied 3 levels, evaluate the quality of care in order to complete the questionnaire anonymously, were recycled to the satisfaction survey response rate of 200 to 100%. 2 Results Survey, the military hospital in-patients services for soldiers in general are more satisfied, but there are some problems. Patient satisfaction in Table 1. Table 1, patient satisfaction (slightly 3 Problems 3.1 Health education is not detailed in the work of nurses, only busy with the completion of various treatment, care operations, the expense of the health of patients and detailed guidance, conducted a health guidance that even complete the task, health education is not complete. 3.2 Communication with patients were not in place less interpretation of the admission, the nurse engaged in a variety of treatment, care and operation, admissions nurse failed to carefully

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