Nurse-patient communication skills in special Patients.doc

 PAGE \* MERGEFORMAT 6 Nurse-patient communication skills in special Patients [Keywords:] nurse-patient communication; special patients Nurses at work and have contact with patients and their families a lot of time, each type of patients suffering from diseases, experience, cultural background and religious differences, so the performance of the illness vary widely, even people with the same disease may show different ways. through questionnaires, 30% of hospital nurses did not know or do not fully know how to use different emotions according to the patient communication skills. study found that 82.12% of patients and nurses want to communicate every day time. Thus, At work, nurses communicate with patients is essential to establish a good physician-patient relationship is a prerequisite for good nursing care [1]. In particular, patients with the special relationship between nurses and patients to establish a good and timely to meet the physical and mental health patients necessary, so that patients actually receiving the scientific, holistic and comprehensive model of modern nursing, for a speedy recovery. now five specific patient’s communication skills are described below. 1 angry patients Sometimes we will face some angry patients, patients usually have some reason for anger, for no reason in most cases is not to blame patients or other medical staff nurses, but patients know that they suffer from some sort of serious illness, felt the pain of body and mind in order to vent their anger and fear, sadness, anxiety or insecurity, the face of such patients, the nurse should know in advance that patients get angry, when patients demanding, would be angry if a little dissatisfied, angry blame even be some excesses, such as refusing treatment and care, loud noise, unplug the infusion or damage care equipment, or continue to ask nurses providing care for him immediately. nurses may lose patience and excessive rhetoric or by patients behavior angered, th