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On the grass-roots communication skills used in pharmacy
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On the grass-roots communication skills used in pharmacy
Primary hospital pharmacy is a theory and practice of pharmacy services for the supervision of the technical work, but also a microcosm of the social image of the hospitals, faced with numerous clients, in addition to good professional knowledge, professional skills, the work is indispensable communication skills, in the role of good communication, the better to serve the majority of patients, serving healthy people, improve the quality of work. Clinical medicine, pharmacy and nursing in hospital three pillars of the subjects, all three are indispensable [1] . The hospital pharmacy clinical pharmacy is an important one window [2] . How do I choose to use drugs are drugs and pharmacies and clinical care staff, patients and their families a central theme of communication, communication skills, reveal an important role in the application and significance of the promotion of a ‘harmonious’ development of physician-patient relationship, so that medical care, drugs, suffering from the tripartite the close relationship between the combination of improving the quality of medical care while increasing the value of the drugs, thereby reducing a lot of misunderstandings and perplexed, has played a fundamentally important role of pharmacy staff.
A communication with patients and establish a good image of the window
The pharmacy in the past left the impression that: according to party medication, brief description of medication times, the working equipment in a single repeat, multi-service concept as ‘to drug-centric’, with the development of national economy, people are not satisfied with a single, mechanical services, stage, while the medicine have more requirements, such as: drugs, composition, performance, side effects, and even price comparison and so on; on drug information and consulting with the wider range of needs, face for new ideas and a new situation, prompting th
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