On the Management of pediatric outpatient care.docVIP

 PAGE \* MERGEFORMAT 5 On the Management of pediatric outpatient care [Keywords:] pediatric clinic; Nursing Management Window of the hospital outpatient service quality directly on behalf of the hospital’s image, but also affecting the patients one of the main factors for medical treatment. Pediatric clinic because of their special clients, on the medical environment, service attitude, service quality, etc. put forward higher requirements. Based on our pediatric clinic of the status quo, to the point of care management as follows. A reasonable allocation Nursing human resources in the pediatric clinic space, children with more limited health care, making treatment and long waiting time for treatment, resulting in decreased social satisfaction, so the rational allocation of nursing human resources is particularly important. 1.1 based on the actual situation in a flexible work scheduling pediatric clinic has more significant seasonal and timing, each of the 6 ~ August 11 ~ January is the peak of treatment, the time has some regularity, the Division on the scheduling the implementation of flexible scheduling, the number of outpatient flexible according to the actual frequency of personnel changes in order to minimize patient waiting time and improve children and family satisfaction. With reasonable care power of 1.2 blood vessels as small children, do not match, making the vein more difficult, which the vein care technology, especially a higher technology requirements, when the head nurse in the scheduling of work experience under the Nurses level of technology and other aspects into account, the nursing staff mix of old and new, reasonable scheduling, so that the frequency of the power more balanced, in order to reduce the technology, however hard the nurse-patient disputes caused. 2 strengthen the business learning, improve their professional level Pediatric nurse in the usual care, not only to have enthusiasm, selfless dedication, but al