Record- an expired milk manufacturers customers the supermarket look at the how-.docVIP

 PAGE \* MERGEFORMAT 6 Record: an ‘expired milk’ manufacturers customers the supermarket look at the how? 01 - Event Causes: That a return to fun baby milk (a pseudonym) of commercial ultra-operation department, a sales representative Amy felt that something was amiss. The small size of the office, next to a pile of milk cartons, Heishou manager of commercial super-half-lying on the sofa smoking. To see Amy back, and told him that ‘you are in charge of the joint North Lake warehouse stores, a problem: there are customer complaints buy music baby milk bottle gift bundle is expired, the children drank backward to the hospital! Customers will now find a supermarket, supermarkets want us to be responsible, how do you see? ‘ In the end experience that the past six months, Amy, while a slight increase in performance, handling rule is also more mature. At first he was surprised, then quickly realize that this is not the time to justify. Then said: ‘So be it, I first went to promote understanding of North Lake restaurant to see how to solve. ‘ 02 - go to the scene to explore: Within 30 minutes to the North Lake Joint warehouse stores to the main entrance, on the first floor desk young lady met with Xiao Wang, called up: ‘is the music baby milk manufacturers it, you finally come; direct complaints to our customer service desk, Even supermarkets have also alerted the secretary, and this is a customer to leave the phone and address. ‘Miss fed to a note, we saw above, neatly written:’ Sunshine Garden, Hankou Road, Hongqi Canal N unit N Building 502, Ms Chan, phone ########’, still OK Ona ‘PM after 6 at home ‘. Amy decided to go to the second floor sales area to see if drinks, beverages district between Chang and his cabinet chief bad. Zhang Chang-pointing counter said: ‘this matter, saying that the developer is not large;, but real trouble up customers on the big, you’d better first hit customers call to ask the situation, first person to stabilize’. Xiao Wang dial