Rough talk about telemarketing.docVIP

 PAGE \* MERGEFORMAT 10 Rough talk about telemarketing As well as the process of globalization, as well as regional trade development, business in order to save costs, greater use of Internet-based e-commerce. According to Tencent News first half of 2007, Alibaba’s revenue reached 1.6441 billion yuan, increased 17.8% over the same period last year. E-commerce and prosperity, but also happy spurs the development of telemarketing. Among them, e-commerce in addition to its own characteristics, the use of the network platform to facilitate communication Department, another major marketing method, that is telephone marketing. In fact, for telemarketing, is no stranger to many of my friends, because no matter how you do not do business, in the present information society, telephone communication is our indispensable tool. Telephone communication purposes: 1, affective communication: In fact, communication is divided into two kinds of emotions, one is with the parents, wives and daughters, friends, and so on, no purpose, but in daily contact with the feelings of a communication; while another is with customers, leadership, or colleagues , partners of an emotional communication. Although both are a way of daily communication, but the two are essentially the difference. The former is only in the maintenance of a personal life circle of communication. While the latter related to the work and work circles. Therefore, communication should pay attention to differences between the two. 2, information communication: easy to understand, information communication is by definition a kind of telephone transmission of information sharing. This communication also includes the emotional communication between the inside: the working relationship and live communication. I am not here on the example cited. 3, commercial negotiations: the above mentioned global integration and e-commerce, to put it bluntly point is not the same as selling cabbage in the vegetable market where paid