Terminal shopping guide in the end what kind of training-.docVIP

 PAGE \* MERGEFORMAT 19 Terminal shopping guide in the end what kind of training? The terminal is the textile industry, ‘the brand to achieve’ the last mile is the brand of the most competitive positions, but also sales targets to achieve a nutshell, all efforts will be landing here, and testing. However, the terminal floor in turn depends on the ultimate shopping guide to solve customer problems in this last mile, that is, the face of a variety of tricky customer problems, whether shopping guide quick and effective solution; customers from going into the store to a shop, shopping guide, when every Each engraved with customer problems in receiving the test to solve a problem, the customer will be able to stay one minute more than a one-minute shopping guide on the opportunity to address effectively, the customer then you can count the possibility of signing, otherwise, the customer will be fast slip, signing may be greatly reduced! However, the author found that the current textile end shopping guide in the face of customer problems, either half-heartedly, pale and weak, can not solve problems; or put too much pressure to customers, so that customers quickly ‘escape’; or wrong If, hurt customer’s self-esteem, and customers have strong antagonism between the sense of belonging; is either a negative response, beats at a serious disadvantage to their situation, and thus to the ensuing negotiations, create unfavorable. In short, the terminal generally low efficiency of this response, a serious impact on sales achieved. Of course, many companies have already seen this reality, and spared no expense to training. However, after the training was a result of a moving story, full of classroom atmosphere, an atmosphere of waves, of course, people belly laugh of the dirty joke, and when the shopping guide Back to the terminal real, I think many companies have eaten a number of ‘bitter’. So, the terminal in the end how training? Shopping guide in the end what they want?