08 modeling design objects in cad system for service-product engineering.pdfVIP

ARTICLE IN PRESS Computer-Aided Design ( ) – Contents lists available at ScienceDirect Computer-Aided Design journal homepage: /locate/cad Modeling design objects in CAD system for Service/Product Engineering Tomohiko Sakao a,∗, Yoshiki Shimomura b,1, Erik Sundin c,2 , Mica Comstock c,2 a Institute for Product Development and Machine Elements, Darmstadt University of Technology, Magdalenenstrasse 4, 64289 Darmstadt, Germany b Department of System Design, Tokyo Metropolitan University, Minamiosawa 1-1, Hachioji-shi, Tokyo 192-0397, Japan c Department of Management and Engineering, Linköping University, SE-581 83, Linköping, Sweden a r t i c l e i n f o a b s t r a c t Article history: This paper proposes a new type of service CAD system utilized in Service/Product Engineering (SPE), a Received 16 August 2006 much-needed and novel engineering discipline within the background of servicification. In this research a Accepted 2 June 2008 design-object model was defined, and a prototype named Service Explorer was implemented. The model represents critical concepts such as value, costs, functions either of products or of service activities, and Keywords: entities. Through its application to business cases such as selling washing machines, providing pay-per- Conceptual design wash service, and cleaning washing machines, the Service Explorer was proven to support designers as