催款信 Payment Demands.pptVIP

催款信 Payment Demands ;Payment demands;Introduction;Some may forget; some may put off their payment; some may have been trapped in (陷入）financial problems and cannot afford to pay; and a few never intend to pay. Under such circumstances, the seller will have to send collection letters for the money that is due or overdue. ;Elements of Persuasion in Payment Demands;1. Use of Minimal and Subtle Emotional Appeal （避免情绪化）;2. Use of a Credible, Sincere Image (诚恳守信）;3. Avoidance of Disrupting the Readers Expectations (避免打击对方的期望）;Besides, the debtor, like anyone else, also expects to be treated like a human being. It is therefore important that the collector should be courteous and humane.(人道的） ;4. Choice of Words (措辞谨慎）;In mid-stage, words like legal remedies, forced to take steps can be used to create more serious, and perhaps more motivating feelings if necessary. Only in the final stage can the writer select words that create considerable uneasiness.;Basic elements 催款信的基本要素 ;1．How to start your letter? 如何开头 ;提及前一封信，传真或上一次电话交谈;通报过期未结账款的详情;通报过期未结款项的详情并表示担忧此事;Examples:;3. May we call your attention to your payment for the disks we delivered to you two months ago? 　我们想提醒您注意，您还没有支付我们两个月前交付的磁盘的货款。 4. We would like to direct your attention to the following freight bills which are unpaid beyond the credit period permitted by our agreement. 　我们想提醒您注意，以下运费早已过了我们的协议所允许的信贷期限，却至今尚未支付。;3. How to specify your request? 如何阐明你的要求？---要求付款 ;3. We look forward to receiving your cheque in full settlement of your overdue account within the next days. 谨盼三日之内收到贵方支票，一次结清过期账款。 4. We should be grateful if you could settle your account within the next three days. 若能承蒙您于三月之内结清账款，我们将不胜感激。;4. How to end your letter? 如何结束催款信？---催促付款 ;提出其他付款方法;提出进一步采取措施的警告;Sample Letters催款信例文;I certainly would not like to reduce your credit limit for future purchases, nor to contact a collection agency, which I shall be forced to do if we do not receive payment in the very near future. I look for