毕业论文+毕业设计+宾馆管理系统.doc

 新城宾馆管理系统 摘 要 为了搞好宾馆的事务处理工作和服务质量，使公司内信息流通体系能协调一致地运行，节约公司管理费用，提高管理人员的管理水平，及时准确迅速地提供有关信息资料，为经理提供决策依据。我们根据宾馆行业的特点，进行了实地调查与研究。 传统的宾馆管理往往令管理者花大量的时间来处理顾客投诉，例如错误查询、烦琐的登记和结帐手续、旅客费用计算错误、空余客房资料不能及时提供等，从而影响出租率，使的管理人员不得不集中精力规划管理运行策略和进行决策。 以上问题可通过电脑系统辅助解决，宾馆管理的电脑化，不仅是体现宾馆现代化形象的一个重要标志 ，而且对于提高员工工作效率，加速资金周转、降低各项成本及改善服务质量都有十分积极的作用。 开发本系统主要是为了改善对宾馆的管理，更好的利用计算机在管理方面的发挥。 关键词：管理系统In order to do well the hotel business to process the work and the grade of service, enables in the company the information circulation system coordination to move, saves the corporate management expense, raises administrative personnels management level, promptly accurately rapidly provides the related information paper, provides the policy-making basis for manager. We according to the hotel profession the characteristic, has carried on the on-the-spot investigation and the research. The traditional hotel management is often spent the superintendent the massive time to process the customer to sue, for example the wrong inquiry, the troublesome registration and the paying up procedure, the passenger calculation of charge mistake, the spatial -odd guest room material cannot promptly provide and so on, thus influence, causes the administrative personnel can not but concentrate the energy plan management movement strategy and carry on the decision-making. Above question may through the computer system assistance solution, the hotel management computerization, not only is manifests the hotel modernization image an important symbol, moreover regarding enhances the staff working efficiency, the acceleration turnover of capital, reduces each cost and the improvement grade of service all has the extremely positive function. Develops this system mainly is for improve to the hotel management, better use computer in management aspect display. Keywords: management system???; computerization?;?Visual Bisic 目 录 摘要…… I Abstract II 第1章 绪论 1 1.2 课题背景 1 1.2 编写目的和意义 1 1.3 可行性研究与计划 2 1.4 功能说明 3 第2章 开发工具的介绍 5 2.1