关节外科PDCA.pptVIP

LOGO LOGO 改进项目： 提高健康教育在全髋关节置换术后患者中的知晓率 科 室： 关节外科 FOUCUS---PDCA 1.F-(Find a process to improve) 发现问题 2.O-（Organize a team that knows the process)成立小组 3.C-(Clarity the current knowledge of the process)明确现状 4.U-(Understand the causes of process variation)分析原因 5.S-(Select the process improvement)选择方案 6.P-(Plan the improvement and continued date collection)计划阶段 7.D-(Do the improvement , date collection and analysis)实施阶段 8.C-(Check and study the result)检查阶段 9.A-(Act to hold the gain and to continue to improve process)处理阶段 知晓率= 知晓人数 总调查人数 标准：根据《三甲评审条款》5.3