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Quantitative Evaluation of Software Quality
B. W. Boehm
J. R. Brown
M. Lipow
TRW Systems and Energy Group
Keywords
software engineering
quality assurance
software quality
software measurement and evaluation
quality metrics
quality characteristics
management by objectives
software standards
software reliability
testing
Abstract
The study reported in this article establishes a conceptual framework and some
key initial results in the analysis of the characteristics of software quality. Its main results
and conclusions are:
• Explicit attention to characteristics of software quality can lead to significant
savings in software life-cycle costs.
• The current software state of the art imposes specific limitations on our ability
to automatically and quantitatively evaluate the quality of software.
• A definitive hierarchy of well-defined, well-differentiated characteristics of
software quality is developed. Its higher-level structure reflects the actual uses
to which software quality evaluation would be put; its lower-level
characteristics are closely correlated with actual software metric evaluations
that can be performed.
• A large number of software-quality-evaluation metrics have been defined,
classified, and evaluated with respect to their potential benefits,
quantifiability, and ease of automation.
• Particular software life-cycle activities have been identified that have
significant leverage on software quality.
Most importantly, we believe that the study reported in this paper provides for the
first time a clear, well-defined framework for assessing the often slippery issues
asso
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