工作流程（The working process）.docVIP

工作流程（The working process） Work flow of the KTV server Prepare before class: Dress according to the companys requirements, wear the work card, and arrange personal grooming instrument to meet the company standard. Arrive at the designated place 20 minutes early to attend the pre-class meeting to find out if the company has new instructions and announcements, and strictly enforce them, and understand the tasks of your own area and distribution of the day! 1. Before taking over the position: 1. Check the appearance of the instrument: make sure the hair is clean and tidy, the uniform is clean and smooth, and the job card is wearing the right breast position. 2. Check work appliances: lighter, bottle opener, pen, tray, clean rag. 3. Check the six - and - one display: two store CARDS, three customers opinion CARDS, two packets of tissues, and disposable microphone covers. Ring, wine cup, dice cup, microphone line, ashtray, garbage can. 4, smile: whether there is a sincere smile, lu 8 tooth. Ii. Work: Prepare for welcoming guests: Open the room effect light and open the projection, computer, check the microphone and all kinds of items in the room to welcome the guests. (1) entering the room for the first time: 1. Welcome: Welcome guest: welcome. 2. Introduction to the use of sound point songs: After the guest enters the room, turn back and close the door: 1) introduce sound system: do you know the song method? 2) if the guest is not clear (use half squatting service attitude) indicator displays, the company for the thunderstone touch point song system, according to the screen above the corresponding prompt button, select your favorite classics way is ok, do you know? Further explanation should be given if the guest is still unclear. If the guest is clear, omit to introduce the audio and computer to use the system. 3. Take the microphone for the guests: Bring the microphone to the guest after using the microphone cover in the room. 4. Introduce the supermarket: Language sta