discrimination in a covert methodology an analysis of physical and social characteristics that prohibit people from becoming employed歧视在一个隐蔽的方法分析的物理和社会特征,禁止人们成为就业.pdfVIP

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discrimination in a covert methodology an analysis of physical and social characteristics that prohibit people from becoming employed歧视在一个隐蔽的方法分析的物理和社会特征,禁止人们成为就业.pdf

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discrimination in a covert methodology an analysis of physical and social characteristics that prohibit people from becoming employed歧视在一个隐蔽的方法分析的物理和社会特征,禁止人们成为就业

iBusiness, 2012, 4, 178-184 /10.4236/ib.2012.42022 Published Online June 2012 (http://www.SciRP.org/journal/ib) Discrimination in a Covert Methodology: An Analysis of Physical and Social Characteristics That Prohibit People from Becoming Employed 1 2 Steven V. Cates , Heather Dana 1Department of Business Administration, Kaplan University, Davenport, USA; 2Kaplan University, Davenport, USA. Email: {SCates, HDana}@ Received December 27th, 2011; revised February 9th, 2012; accepted February 19th, 2012 ABSTRACT Organizations all over the world are found guilty of using stereotypes to discriminate against applicants in the selection process for employment. This research seeks to answer the question what stereotypes are used to discriminate against people in the selection process and consequently provide an analysis of the physical and social characteristics that pro- hibit people from gaining employment. A sample of 87 working adults taking a Human Resources Management course were selected to complete a survey that questioned them on physical characteristics and how they affected their deci- sions on hiring or rejecting applicants. Historical research has held that interviews possess some stereotypes such as race, gender, age, height and weight to judge applicants rather than their skills, knowledge and ability to perform the job. Five hypotheses were posited for testing. Mixed support was provided that respondents ignore most stereotypical char- acteristics in the employment selection process but surprisingly strong support for one’s appearance and dress was found. It is recommended that interviewers undertake detailed training, decrease stereotyping by focusing on job de- scription and keep interviews job related. It is also wise for interviews to include tests when judging applicant’s skills, knowledge and ability. Federal laws and the Equal Employment Opp