effect of quality assurance (qa) bds on the export activities of sme in the plastic sub-sector质量保证(qa)bds对中小企业的出口活动在塑料分部门.pdfVIP
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effect of quality assurance (qa) bds on the export activities of sme in the plastic sub-sector质量保证(qa)bds对中小企业的出口活动在塑料分部门
iBusiness, 2011, 3, 345-352 345
doi:10.4236/ib.2011.34046 Published Online December 2011 (http://www.SciRP.org/journal/ib)
Effect of Quality Assurance (QA) BDS on the
Export Activities of SME in the Plastic Sub-Sector
Le Nu Minh Phuong1,2
1Huazhong University of Science and Technology, Wuhan, China; 2College of Economics, Hue University, Hue City, Vietnam.
Email: lenuminhphuong@
Received October 9th, 2011; revised November 13th, 2011; accepted November 22nd, 2011.
ABSTRACT
The paper aims at analyzing general characteristics of the plastic sub-sector in Ho Chi Minh City (HCMC), in-depth
quality assurance (QA) implication in the sub-sector, how plastic manufacturers use business development services to
improve QA and which QA variables are strongly affected export involvement. Author’s survey had assessed to plastic
manufacturers and service suppliers to determine the position of demand and supply, then find the potential improve-
ment in BDS market for both demand and supply size. To recognize the attitude of plastic manufacturers in terms of QA
awareness and identify the difficulties and weakness of service suppliers are formulated the general picture of QA in
plastic sub-sector. The binominal logit model is used to assess the influence of explanatory variables , which are mainly
concerned QA variables, on the probability that firm involve in international market. Our econometric analysis indi-
cates that quality assurance level, automatic level, source of machine and ratio of quality assurance personnel are
positively significant for the likelihood of international business. Interestingly , non-export group are likely to use qual-
ity assurance business development services rather than export group. QA business development services attract more
concern for donors and government due to low value added for
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