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企业erp(企业erp)
企业erp(企业erp)
Customer management: customer relationship management by customer pool, intention customers, formal customers, all customers, contact records and other functional modules. Has the following functional features:
1. establish and improve the customer database, the basic situation, the customers credit situation, the business situation, contact information and other inquiries at any time, to maximize the retention and customer resource management, effectively avoid the loss of customers
2., you can obtain customer data through the customer pool; protect customer data; can set the customer protection time; after the protection time, the system automatically abandon the protected customers, recycling to the customer pool
3., support by name, address, contacts, telephone and other information, intelligent search customers
4. quickly capture intention customers and sales opportunities, effectively avoid opportunities lost
5. able to strengthen the follow-up to the intention of customers, the intention of customers to carry out a certain evaluation
6. detailed records of the specific content of each contact with customers, facilitate inquiries historical information
Two contract management: sales contract has the following characteristics:
1., after entering the contract, the sales staff can draw up the collection plan, the reminder of the payment, and supervise the arrival of the funds at any time, and make clear the effective income of the enterprise
2., effective establishment of customer information, price system, credit lines, receivables and other key aspects of business control, so that enterprises flexible and rapid response to changes in the market, reduce bad debts, avoid sales risk
3. according to the contract record related expenses, matched by the contract revenue and the cost of the system can automatically calculate the gross profit of each contract, the enterprise can according to periodic revenue forecast, management decision
4. service personn
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