课题 公路收费站在工作中的问题（The problem of highway toll station in work）.docVIP

课题 公路收费站在工作中的问题（The problem of highway toll station in work） The Open University of China, students, social practice, assessment The problem of highway toll station in work Highway toll station is the window, in addition to the charge of the toll booth charge, toll station and ticket office, internal control, logistics, etc. a series of links, in order to understand the toll station work and internal management, May 20012 in Xuan Nan toll station to practice. I take the survey method to observe and practice method combining investigation contents involved in all aspects of the toll station management, from management, daily charge system construction, facilities, education and training, staff assessment, funding to station worker life, detailed understanding of the toll station existed in the management and the problems of the real world and difficult. I summarize the findings and management opinions as follows: I. vehicle flow Since the two charges have been launched in two years, the annual fees have been completed several months ahead of schedule, especially last year. In general, large traffic flows occur during holidays. As the toll station and G50 Shanghai Chongqing high-speed connection, so my road patency or not, to some extent, affect the G50 Shanghai and Chongqing high-speed. It is suggested that toll stations do a good job in marketing, and use measures such as issuing souvenirs, doing good service for the convenience of people, improving the service of smiling and so on. Two, charging business (1) the division of vehicle types is not uniform and inconsistent. The provinces various sections of the vehicle classification standards and control standards are not uniform, and sometimes two adjacent stations are not uniform standards, so often dissatisfied with the driver caused by disputes. The standard of judgment is not uniform, which brings difficulties to the actual work, thus affecting the star grade of the toll collector, and then affecting the salary.