开店的运作流程是管理什么(What is the operation process of opening a shop).docVIP

开店的运作流程是管理什么(What is the operation process of opening a shop).doc

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开店的运作流程是管理什么(What is the operation process of opening a shop)

开店的运作流程是管理什么(What is the operation process of opening a shop) Business Hours Business hours depend on the market conditions, the general situation is winter: 9:00-20:30, summer: 8:30-21:00; shopping malls counter (special hall) in accordance with the provisions of the shopping mall. 1. before business (1) personnel attendance, appearance and appearance; hygiene in the cleaning shop; (2) check whether the goods are in good condition and tidy up the goods and shelves; (3) check the facilities in the shop and repair in case of damage; (4) prepare all kinds of bills required for the day, such as small bills, invoices, receipts, etc.; (5) the required amount and face value of the reserve must be determined on the basis of the actual situation; (6) learn about new products and their prices on that day; 2. in business (1) understand the price adjustment and promotion activities of the day, new products, sale items and signs; (2) patrol the shelves in the area, understand the sales situation, and whether emergency replenishment is necessary; (3) are there any staff members who are chatting or doing nothing?. Are there any contaminated or damaged goods in the store?; (4) whether or not a deposit is carried out?; (5) whether the price card is consistent with the display of the goods?; (6) does the shift staff work properly?; (7) assist customers in service, such as answering customer inquiries and accepting customer suggestions; (8) pay attention to the behavior of customers in the store, and politely stop the customers bad behavior; (9) do the checkout and product packing service for the customers; (10) standby work. The so-called standby, that is, the store has been opened, but temporarily no customers before coming, the staff do sales preparation, while waiting to contact customers opportunities: 1) the standby position: so they dont feel tired easily, and generous; 2) the correct standby position: the correct standby position, is to be able to take care of the product are

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