analysis of relevant factors and countermeasures for emergency care disputes（相关因素分析及对策进行紧急护理纠纷）.docVIP

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2017-09-05 发布于浙江
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analysis of relevant factors and countermeasures for emergency care disputes（相关因素分析及对策进行紧急护理纠纷）.doc

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analysis of relevant factors and countermeasures for emergency care disputes（相关因素分析及对策进行紧急护理纠纷）

Analysis of relevant factors and countermeasures for emergency care disputes Factor analysis countermeasures for emergency care disputes The emergency department is an important place of seriously-ill, ambulance life, but also lead to disputes in the main place of care. Issue for emergency department nursing care disputes related factors analysis, and proposed preventive measures. An emergency care disputes related factors 1.1 nurse-patient communication related to the characteristics of the factors emergency nurse-patient relationship is built on a short time, demanding, contradictions, patients are often acute onset, the patient’s family feel anxious, get timely treatment of acute hope in this situation, medical staff and good service attitude is easy to disputes [1]. an “urgent”, reflecting the seriousness of the emergency care work, patients to the emergency room, nurses and patients on the establishment of the service and the service relationship, which , the attitude of the nurses indifferent, careless words and deeds, regardless of settings in the ward laughing, especially in front of patients and their families to talk about a topic that has nothing to do with the rescue in the rescue of critically ill patients, it caused patients and their families for care The staff do not trust the quality of care and medical skeptical, but also easily lead to care disputes. 1.2 nursing procedure-related factors in the rescue of critically ill patients, medical staff can not be the proper use of rescue equipment or operating inexperienced, unskilled operation in patients with shock, coma or children, poor vascular vein puncture can not be done sharply and did not pay attention to the protection of patient privacy in the care of critically ill patients, in a busy, can not try their best not timely visits to the wards, adverse consequences, it is easy to cause care disputes. 1.3 Nursing management of the relevant factors in recent years, the grow