Conflict Management - Portland State University Home冲突管理-波特兰州立大学的家.pptVIP

Conflict Management Candyce Reynolds, Ph.D.. University Studies Conflict What is it? Conflict Why do we do it? Conflict Why do we care? Goals for Today Understand the nature of conflict in human relationships Identify ways that conflict can be positive or negative Examine a framework for analyzing conflict situations Analyze a personal conflict What we know…. Conflict is a naturally occurring phenomenon for human beings People do not get involved in conflict situations unless they have some stake in the relationship or outcome or both What we know…. One can never truly resolve conflict, one c