超市运营与管理（Supermarket operation and management）.docVIP

超市运营与管理（Supermarket operation and management） Commodity Operation Standard Display surface: For all the goods neatly, according to the classification requirements to achieve timely display of goods and goods, timely maintenance, do everything without dust, found the quality of the goods, goods damaged, expired goods in a timely manner under the cabinet, and reported higher adjusted that other types of goods in bulk or Duitou display the same kind of goods when the goods will be promptly returned to its display area. Each standard display of the same product, 5 - 6 kinds of goods, except small commodities. Regional arrangement: It is required to be clean and sanitary, and the goods are displayed in good order without any other commodities in the region. Customer service: Requires civilized, polite, smile, as far as possible to meet customer requirements, the customer can not find the goods under the condition of the initiative to lead the customer to the region, in customer service, to take the initiative to explain commodity knowledge and promotion of some other commodities, in customer service, any one of the nearest staff must first customer service. When the customer cannot find the needed goods in the store