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销售的5步8点(Sales of 5 steps, 8 points)
销售的5步8点(Sales of 5 steps, 8 points)
Whether its sales or customer visits, its the most common, regular job for people in the marketing industry. For the regular sales, visits, basically inseparable from the 5 step, 8 points:
Step 1: say hello.
To sell and visit, the first thing to do is to greet customers. When greeting customers, pay attention to 3 things: enthusiasm, eyes and smile.
Enthusiasm: what we often say is how you are treated by others, so you have to do something to others first. When we say hello to others, if we are indifferent, the other party must be cold; we are warm, and the response must be enthusiastic. Because our emotions affect customer attitudes and reactions.
View: people often say, the eye is the window of the soul.. And the exchange of eyes is the communication of the mind. When you greet each other, your eyes look into the other persons eyes. First of all, respect for the client.
Smile: a genuine smile will shorten the distance between you and your customers. Because smile is the best communication language between people.
The second step: introduce yourself.
Whether its for a strange customer or a customer who has visited you, you can impress your customers and strengthen your memory. When introducing yourself, pay attention to 3 things: simple, clear and confident.
Simple: simple introduction allows customers to remember you in the shortest amount of time and leave plenty of time for the rest of the work.
Clear: let the customer in the shortest possible time to your favorable impression, and deepen the impression.
Confidence: confidence not only affects sales, visits, but also infects customers, allows you to control the rhythm of the visit, customers can remember you.
The third step: introduce products.
Whether new products or old products, for customers, it is because of the demand will be interested in products. Therefore, the introduction of the product is a key step in determining whether this visit will be successful. When introdu
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