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发廊管理制度(Salon Management System)
发廊管理制度(Salon Management System)
Hair salon management system [latest amendment]
Category: Salon Management Click: 150 2009-5-15 16:40:29
Hairdressing shop is a customer to shop consumption industry, so the shops decoration style is the key to determine whether customers come to consumption. At the same time, a hair salon at least needs to prepare the reception area, washing area, dyeing hot zone, Haircut other areas and other areas, but in the shop every day of the event is open to cover and contain everything from day to day, every little detail is the key of the closing.
I. operating procedures and key points in the store
1. before business
1) shop cleaning.
2) all assistant service process drills.
3) all the goods necessary for the preparation of the business, including the necessities of serving guests.
2. early meeting
1) staff instrument inspection.
2) work report, discuss the methods of achieving business objectives and several promotion programs.
3) in store health inspection.
4) the mentality of all staff incentives
3. in business
1) play appropriate music for the customer base, and play the appropriate music or song on special occasions, but note that the volume should be moderate, and the new time between noon and evening can play instant news.
2) keep an eye on the cleanliness of the environment and the needs of the guests.
3) control the business status of the store at any time and ensure the smooth flow inside the shop.
4) mobilization of all shop staff, timely introduction of store products to guests, and to convey the latest popular information to guests.
5) keep a good service attitude and spirit at any time.
6) do the daily financial statements.
4. business idle hours
1) design the styling of the shop staff.
2) exchange of service experience and hospitality skills.
3) educate new employees and advise poorly performing designers.
4) environmental cleaning and equipment maintenance.
5) contact the guest by telephone
6) store safety inspection of hair
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