《中介胜经—克隆百万业绩经纪人》连载九(Intermediary wins - clone million performance broker serialized nine).docVIP
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《中介胜经—克隆百万业绩经纪人》连载九(Intermediary wins - clone million performance broker serialized nine)
《中介胜经—克隆百万业绩经纪人》连载九(Intermediary wins - clone million performance broker serialized nine)
Take care of coping
1, came to the housing scene, detailed understanding of customer needs, motivation, background, economic ability, whether it is KEYMAN, and so on, to explore customer ideals and requirements.
2, complete with confirmation, first ask the customer with no documents, said house need to make a registration to the customer, if you do not require customers to bring the documents to the customer and the thumbprint, stressed that house is free, with a brief description of application, confirmation of our services and fees.
3, prior to the scene and the landlord to confirm again. After knocking at the door to take a step back, exposing the badge or company documents, in order to identify the cats eye from the landlord.
4, the scene with the look with a look at the number of objects and must pay attention to accessories skills; in which brokers with the process costs a lot of time, so every time must be with emphasis on performance; otherwise it will waste a lot of time and cost, resulting in the so-called invalid zone to reduce the invalid probability with in addition, to assess demand, comparison between the object and the number of collocation with the object, it is also very important; and in the process with a look, that is to detect an object on which the customer preference, namely in the object for the storm, he objects to bring its advantages;
5, to the scene before showings, please fill in with the confirmation letter, as a basis for future returns to the landlord and jump single prevention.
6, points out that customers easily overlooked place or need to focus on the place. The advantages of the house must be repeated, while the broker himself should show the tone of approval.
7, the customer question is sure, answer, tone should be heavy, volume should be high, but when the problem is not clear, intonation, volume should be moderate. If you can not answer,
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