企业文化传承求变（Inheritance and change of enterprise culture）.docVIP

企业文化传承求变（Inheritance and change of enterprise culture） Store managers, regional managers and regional vice presidents must keep in close touch. Store managers know what they need or want, and must seek regional managers. They are likely to meet with regional managers at least once a week, and even more frequently. Regional managers encounter problems they cant solve and look for regional directors. The latter visits the field within three days of the week, so regional managers can easily find them. Regional vice presidents typically fly 20 of the companys planes each Monday to visit stores and managers across the United States and go home for the weekends concluding meeting on Thursday. Although mobile phones, high-speed computers and video conferencing are already very convenient, WAL-MART still wants senior executives to meet personally at headquarters every week. When the district head arrives in the area on Monday, he will immediately contact the district manager, check the operation of each store, and decide what problems must be resolved. Regional vice presidents are often the first to find potential problems, such as a shortage of a bread department, or too much container traffic behind the store. Because WAL-MART is so big that it can not be delegated to regional vice presidents and regional managers, these managers have to make a quick decision. You cant stand people who cant accept this kind of corporate culture, says li. You cant leave the problem without dealing with it. Its bad for the shops and for the employees. Therefore, regional managers and regional vice presidents must be actively involved in solving problems. Thursday morning regional vice president returned to headquarters, attended by Colin presided over the meeting, through the telephone in the area manager. Decentralization promotes corporate culture Walton wants customers to feel valued. He wants customers to have different experiences, and feels that shopping in WAL-MART is more satisfying