德斯勒《人力资源管理》.ppt

The Strategic Role of Human Resource Management After studying this chapter, you should be able to: Explain what human resource management (HR) is and how it relates to the management process. Give at least eight examples of how managers can use HR concepts and techniques. Illustrate the HR management responsibilities of line and staff (HR) managers. Provide a good example that illustrates HR’s role in formulating and executing company strategy. Write a short essay that addresses the topic: why metrics and measurement are crucial to today’s HR managers. Outline the plan of this book. The Manager’s Human ResourceManagement Jobs Management process The five basic functions of planning, organizing, staffing, leading, and controlling. Human resource management (HRM) The policies and practices involved in carrying out the “people” or human resource aspects of a management position, including recruiting, screening, training, rewarding, and appraising. Personnel Aspects Of A Manager’s Job Conducting job analyses (determining the nature of each employee’s job) Planning labor needs and recruiting job candidates Selecting job candidates Orienting and training new employees Managing wages and salaries (compensating employees) Providing incentives and benefits Appraising performance Communicating (interviewing, counseling, disciplining) Training and developing managers Building employee commitment Personnel Mistakes Hire the wrong person for the job Experience high turnover Have your people not doing their best Waste time with useless interviews Have your company in court because of discriminatory actions Have your company cited by OSHA for unsafe practices Have some employees think their salaries are unfair and inequitable relative to others in the organization Allow a lack of training to undermine your department’s effectiveness Commit any unfair labor practices Basic HR Concepts Getting results The bottom line of managing HR creates value by engaging in activities that p