十大卓越技能.ppt

The Top Ten Skills … your Mother forgot to tell you that you needed to be a Business Analyst Who is Kathleen Barret? Who is BMO Financial Group? Founded in 1817 as Canada’s first chartered bank, BMO Financial Group is one the largest financial services providers in North America Assets – $256 billion Employees – 34,000 Information Technology – 3,500 Services include: BMO Bank of Montreal - Personal Commercial Banking (Canadian) BMO Nesbitt Burns - Investment Wealth Management (Canadian) Harris Bank – Financial Services (Mid-West US) Harris Nesbitt – Investment Bank (US) Introduction So you want to be a Business Analyst… What is a Business Analyst Business Analysts are responsible for identifying the business needs of their clients and stakeholders to help determine solutions to business problems. The Business Analyst is responsible for requirements development and requirements management. Specifically, the Business Analyst elicits, analyzes, validates and documents business, organizational and/or operational requirements. Solutions are not predetermined by the Business Analyst, but are driven solely by the requirements of the business. Solutions often include a systems development component, but may also consist of process improvement or organizational change. The Business Analyst is a key facilitator within an organization, acting as a bridge between the client, stakeholders and the solution team. Business analysis is distinct from financial analysis, project management, quality assurance, organizational development, testing, training and documentation development. However, depending on an organization, an individual Business Analyst may perform some or all of these related functions. The 10 “Skills” Analyst Facilitator Negotiator Artist / Architect Planner Communicator Diplomat Expert / Consultant Strategist Revolutionary The Analyst “Help determine solutions to business problems” The ultimate problem solver The Analyst Analytical Systems Thinking Und