Nonverbal-Languages完善版.pptVIP

单击此处编辑母版标题样式 单击此处编辑母版文本样式 第二级 第三级 第四级 第五级 * LOGO 单击此处编辑母版标题样式 单击此处编辑母版文本样式 第二级 第三级 第四级 第五级 * LOGO 单击此处编辑母版标题样式 单击此处编辑母版文本样式 第二级 第三级 第四级 第五级 单击此处编辑母版标题样式 单击此处编辑母版文本样式 第二级 第三级 第四级 第五级 单击此处编辑母版标题样式 单击此处编辑母版文本样式 第二级 第三级 第四级 第五级 LOGO * LOGO 《国际商务礼仪》课程教学 Business Etiquette There is language in her eyes, her checks, her lips.------William Shakespeare Contents Definition of body language Function of body language Gesture, Posture, Eye contact Facial expression Case study 1 2 3 4 * 经验总结 1.What is Nonverbal Language? Nonverbal language is a form of mental and physical ability of human non-verbal communication, consisting of gestures, postures, facial expressions and eye contacts. It has a great impact in communication and dealing with business issues. * Definition of Nonverbal language Nonverbal language is the movements or positions of our body that show other people what we are thinking or feeling. So in a word: ☆ It’s the way you stand and sit and walk. ☆ It’s your gestures and the expression on your face and in your eyes. ☆ It’s your whole appearance that communicates things. 2. Function of Nonverbal language Nonverbal languagelanguage is one of the most important influential factors in a successful business case. Ralph Waldo Emerson said “that when the eyes say one thing and the tongue another, a practiced man relies on the language of the first”. Firstly, Nonverbal language can determine the first impression you made. Secondly, body language can affirm and testify what you are saying. Thirdly, Body language can be an effective substitution to verbal communication. Fourthly, Body language can further enhance the impact of verbal communication. Last but not the least; body language can indicate the emotion of verbal language. 3. Gesture Gestures refer to various meanings in different countries. As long as we understanding it, can we avoid embarrassment when communicating with foreign clients. When having a conference with foreign cl