组织行为学Foundation of Group BehaviorPPT.pptVIP

2. Drucker’s 3 types failure all-but-universal belief Task force--temporary cross-functional team. Committees--groups made up of members from across departmental lines Baseball Team---Surgical operation team, assembly line. The players play on the team with fixed positions they never leave.---working “in series”,taking turn Football Team---the symphony orchestra.The players play as a team with fixed positions,working “in parallel”. Tennis Double Team---Jazz combo, President’s Office. (5-7)The players have a primary position,adjusting to their teammate’s strengths,weakness and the changing demands of the “game”.--totally break with the past §8.3 Building high-performance team Size of teams--keep them under a dozen. Given a larger working unit,breaking into subteams Abilities of members--3 different types of skills: technical expertise,P-s D-m skills,interpersonal Allocating roles promoting diversity--9 roles(1) Having a commitment to a common purpose Establishing specific goals Leadership structure Social loafing accountability Appropriate performance evaluation reward system Developing high mutual trust (2) 1.Team roles Creator-Innovators:initiate creative ideas. Explorer-Promoters:champion initiated ideas Assessor-Developers:analyze decision options Thruster-Organizers:provide structure Concluder-Producers: provide direction follow Controller-Inspectors:check for details Upholder-Maintainers:fight external battles Reporter-Advisers:seek full information Linker:coordinate integrate 2. Developing high mutual trustCharacteristic of high-performance teams where members believe in the integrity,character, ability of each other. Dimensions: Integrity-honesty truthfulness; Competence-Technical interpersonal knowledge, skills; Consistency-Reliability,predictability, good judgement in handling situations; Loyalty-Willingness to protect save face for a person; Openness-share ideas freely How to build trust: Demonstrate yo