酒店英语一体化课程part13.docVIP

PART 13 在银行 At a Bank 在邮局 At the Post Office 任务计划： 本项目主要通过讲解和训练，让学生能够进行为酒店的客人进行货币兑换服务和邮件服务。 分组教学： 以寝室四人一小组为单位，寝室长为组长；进行相关内容的作业。 学习内容： 了解如何为客人兑换外币和邮寄物品。 时间分配：共2个课时 一、学习目标 了解掌握货币兑换的常用英语句型，使员工能为客人兑换货币和进行邮件服务。 具体如下： 1．能够在酒店收银处为客人兑换外币。 2．能够为客人进行邮件服务。 二、工作任务：外汇兑换及邮件服务 任务说明：本工作任务是在模拟酒店员工在酒店的收银处兑换外币及为客人进行邮件服务。 三、工具、仪器 笔、纸张、卡片以及多媒体设备。 四、实施计划 1、了解工作任务内容及基本的语言知识； 2、根据工作任务内容制定工作计划； 3、学生以团队的形式分享自己的学习成果，互相评价优缺点； 4、老师讲评工作过程中的不足之处，系统地提炼相关内容。 五、导向资料 基本用语： 1、兑换外币的基本用语（exchanging） 1. Can I change this check into RMB Yuan? 2.I’d like to change some money?。 3. How much would like to change/ How much do you want to convert? 4. It comes to RMB 3175 Yuan at today’s exchange rate. 5. Today’s rate of exchange is 7.97 to the dollar. 6. Please fill in the exchange memo, your passport number and the total sum, and sign you name. 7. Can I have your name, room number and passport number? 8. Here is RMB 797 Yuan. Check it, please, and keep the memo. 9. I regret to say that we don’t accept personal check here. 10. Would you please endorse this check? 2、邮政服务的基本用语（posting） 1. How much is an airmail letter to America? 2. I’d like to send this parcel to New York. 3. I’d like to send this letter Special delivery. 4. I’m afraid the letter is overweight. 5. Please fill the form and label it. 6. Would you like it ordinary mail or air mail? 7. Will you have these postcards sent? How much will that be? 8. We provide mail service to any country? 六、工作任务实施 各小组在教师的指导下按给出的工作任务单及导向资料，完成工作任务。 附：工作任务单： 任务一 One student reads the sentences from column A . The other gives a suitable response from column B. Column A I want to send a telegram. How much is it per word? I’d like to change these dollars into RMB. What’s the exchange rate today? I’m afraid this letter is overweight. Column B Err… It’s six grams overweight. Sorry, please wait a minute. I’ll check it for you. O.k. I’ll do it for you. Six cents. 任务二 Two students read the dialogue and make up the blanks of the dialogue. 1. A: I’d like