商务知识导读课件u6bStaff Motivation.ppt

商务知识导读 Unit 6 Human Resources Learning goals Describe the meanings of staff motivation. Introduce some important terms related to staff motivation. Understand the importance of staff motivation through reading a case story. Structure Lead-in Professional reading Case story Further reading 1. Lead in words explanation induction program training course job satisfaction financial rewards staff perks career development team building staff recognition staff satisfaction survey staff retention staff appraisal employee morale 2. Professional reading What is staff motivation? Motivation is an employee’s intrinsic enthusiasm about and the drive to accomplish activities related to work. Motivation is that internal drive that causes an individual to decide to take action. An individual’s motivation is influenced by biological, intellectual, social and emotional factors. As such, motivation is a complex, not easily defined, intrinsic driving force that can also be influenced by external factors. Every employee has activities, events, people, and goals in his or her life that he or she finds motivating. So, motivation about some aspect of life exists in each person’s consciousness and actions. The trick for employers is to figure out how to inspire employee motivation at work. To create a work environment in which an employee is motivated about work, involves both intrinsically satisfying and extrinsically encouraging factors. Employee motivation is the combination of fulfilling the employee’s needs and expectations from work and the workplace factors that enable employee motivation-or not. These variables make motivating employees challenging. Employers understand that they need to provide a work environment that creates motivation in people. But, many employers fail to understand the significance of motivation in accomplishing their mission and vision. Even when they understand the importance of motivation, they lack the skill and knowledge t