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2007 SPONSORS PLATINUM GOLD SILVER SILVER SILVER TABLE OF CONTENTS Introduction 2 Acknowledgements2 Data Sources 3 Executive Summary4 Comparative Data Key Indicators 6 Investment 8 Expenditure Distribution9 Efficiency 10 Content Distribution 12 Delivery Methods14 Learning Professionals’ Income 15 BEST Award Winners Characteristics of the BEST Learning Organizations 16 Valuing and Positioning Learning 17 Linking Learning and Performance 17 Effectiveness18 Efficiency 19 Learning Opportunities20 Non-Training Solutions/Performance Improvement 21 Appendix Survey Questions 22 Definitions23 BEST Application Questions 24 © 2007 by the American Society for Training Development. All rights reserved. Printed in the United States of America. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means including photocopying, recording, or other electronic or mechanical methods, without the prior permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, write to ASTD, Research Department, Box 1443, Alexandria, VA 22313-1443. Ordering Information: Books and reports published by ASTD can be purchased by visiting our Website at or by calling 800.628.2783 or 703.683.8100. Library of Congress Control Number: 2007937069 ISBN-10: 1-56286-511-0 ISBN-13: 978-1-56286-511-5 Author: Andrew Paradise, Ph.D., Research Analyst, ASTD Publication Design and Production: Stev