餐厅规则和身体语言.docVIP

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7. Restaurant rules OK 7.1 Rules Concerning Employee Conduct in Working Areas. 7.2 Rules Concerning Interaction with Guest 7.3 RESTAURANT RULES 餐厅部分规则 7.4 Restaurant Service Rules 餐厅/酒吧服务标准 7.5 Tables service rules 餐桌服务规则 7.6 Buffet Service Rules 自助餐具清单及服务细节 7.7 RULES FOR LOADING TRAYS WITH SOILED DISHES 把用过的碟子摆在托盘里 7.8 RULES FOR TRANSPORTING SOILED DISHES FROM RESTAURANT INTO THE DISHWASHING AREA. 把用过的盘碟从餐厅送到洗碗区 7.1 Rules Concerning Employee Conduct in Working Areas. Do not smoke in or around the restaurant. Do not shout in or around the restaurant Do not wear flashy or excessive jewellery. Do not lean against the walls or slouch. Never ague with a guest. Never leave the restaurant without informing your supervisor. Do not invite personal visitors or encourage personal telephone calls. Do not run in the restaurant. Do not chew gum in or around the restaurant Do not group with your fellow colleagues in the restaurant. Do not carry out a conversation in your language in front of a guest. Keep your uniform clean and correct at all times. Wear the right footwear at all times. Keep your work area neat and tidy at all times. Always report on time (5 minutes earlier and in uniform) for work. 7.2 Rules Concerning Interaction with Guest. Be courteous and friendly with the guest at all times. Look after guests, keep eye contact with them. Do not conduct any personal business with the guest. Never go to a guest room. Do not shout or argue with a guest. Do not socialize with guest even after working hours. Gifts from guests are to be taken out of the promises only with the written approval of the Food Beverage manager or his assistant. Any gift in the form of liquor or alcohol from guest is to be turned over to the Food Beverage manager or his assistant. Never ask guests for a tip 7.3 RESTAURANT RULES 餐厅部分规则 1、Avoid personal conversations with your colleagues during service time. 服务过程中,应避免与同事闲聊; 2、Do not invite yo

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