毕业论文--软件有限公司销售人员绩效考核问题研究推荐.docVIP

本科毕业论文 广联达软件有限公司河南分公司销售人员 绩效考核问题研究 摘要 绩效考核与管理作为一种有效的企业管理手段，在评价与激励员工，增强企业活力和竞争力，促进企业发展和提高企业市场地位等方面，发挥着至关重要的作用，是企业人力资源管理的核心。企业的问题关键是在人，管理好人是改善企业效益的最要的途径，而绩效管理是企业进行有效管理的有效方法之一。绩效考核作为评价和考核销售人员工作和能力表现的手段，起到了分解目标、过程监控、结果评价和激励发展的重要作用。 但是,当前很多企业绩效考核与公司的实际情况脱节，绩效考核模仿性、重复强，没有针对性，考核时间和方式比较僵化，各级管理者与员工的参与度不够，考核指标缺乏量化、明确的工作绩效评价指标，考核指标脱离岗位职责、工作任务，绩效评价不现实，没有形成有效的反馈机制等等，使整个企业业绩考核体系形同虚设，员工逆反心理严重，达不到预期的考核目标，甚至还导致许多优秀销售人才的流失。 本文就目前一些企业业绩考核存在的主要问题进行分析，对如何选择适合公司发展阶段和战略目标的考核体系，如何设置考核指标和评价标准，如何公平合理地进行考核进行探讨和研究，最后总结出一套比较合适的销售人员绩效考核方法和模式，希望可以对销售人员进行公平、客观的绩效评价，从而激励销售人员努力有效的工作，留住优秀的销售人才，同时可以指导企业进行薪酬设计和完善企业的人力资源战略 关键词： 销售人员,绩效考核,薪酬设计 ABSTRACT Performance assessment and management as a kind of effective management means, in evaluation and incentive employees, strengthen the enterprise vitality and competitiveness, and promote enterprise development and improve enterprise market position and so on, play a crucial role, is the enterprise human resources management of the core. The problem of enterprises is the key in people, good management is to improve the enterprise performance of the way, and performance management is the effective management enterprise one of the effective ways. Perform the achievements inspection takes the appraisal and the inspection sales personnel work and ability performance method, had the decomposition goal, the process monitoring, the result appraisal and the drive development influential role. But, the current many enterprise achievements inspection comes apart with companys actual situation, achievements inspection imitation, redundant, not pointed, the inspection time and the way quite ossify, all levels of superintendents and staffs percentage participating is insufficient, the inspection target lacks the quantification, the explicit work achievements evaluating indicator, the inspection target is separated from the post responsibility, the work mission, the achievements appraisal is not realistic, has not formed effective feedback mechanism and so on, caus