人才管理：员工态度与留住人才方式.pptVIP

Talent Management – from Employee Attitude to Retention Approach人才管理：员工的态度与留住人才的方式 Peter Cappelli Professor and Director 教授及主任 Center for Human Resources 人力资源中心 The Wharton School 沃顿商学院 * Is There Something Really Different About Jobs Now?现在的工作真的有所不同吗？ Yes. The notion of a secure, long-term career is harder to imagine. 是的，一份安全、长期的工作的概念职业更加难以想象。 During the economic “boom” 49% still had downsizing 即便在经济繁荣期，依然有49%的企业在缩小规模。 AMA survey – 63 percent cutting in one division and expanding in another 美国管理学会调查-63%的企业在边减边扩 Economy turns fast – 经济转变迅速 Employers expecting to hire 19% more college grads in Spring 2001 than in 2000. 2001年春季，雇主们计划比上年多招19%的大学毕业生。 By Sept 2001, expecting to hire 20% fewer grads. 到2001年秋季，他们却计划减少20%。 * It’s The New Deal at Work工作中的新状况 The End of Lifetime Commitments 停止终生承诺 But Workers are not all Temps, Either! 但员工并不都是临时的 It’s an Open-Ended Arrangement, negotiated and based on the outside market这种安排是开放的、可协商的、以外部市场为基础的 Why does that matter? 为什么很重要？ * Is This Really New?真是新事物吗？ That Depends on How Old You Are The Short History of Lifetime Employment 这要看你的年纪有多大 – 终身雇用制短史 Why We Moved Toward Careers Inside Companies 我们为什么把事业转移到公司里？ It Wasn’t Always So Great. Remember The Organizational Man? 情况并不总是很好。记得“组织人”吗？ * What Caused the Change?改变的原因 Institutional Ownership and Shareholder Value: The Scott Paper Case 所有者制度与股东价值：斯哥特纸业案例 Pressures from Markets: Speed and Variety市场的压力：速度与变化 The Third Wave of Corporate Restructuring公司重组的第3次浪潮 New Management Techniques: Bringing the Market Inside the Firm 新的管理技巧：将市场引入公司内部 * Effects on Employee Management对员工管理的影响 Employee Tenure: 员工任期 Down with employer: Up with occupation随雇主变短：随职业变长 Dismissals quicker 解雇更迅速 Training: Not rising 培训：没有增长 Wages: Returns to seniority falling 工资：年资上的回报下降 The Big Management Challenges 管理大挑战 Retention, Training Investments, Commitment留用、培训上的投资、承诺 * How About Demographics?人口统计学的状况如何？ Are There Shortages of Skills? 有否技能短缺？ Or is the problem more complex? 或