Survey Results ILRU调查的的结果 ilru.docVIP

Survey Results and Analysis CIL and SILC Technology Survey February 2009 Background The CIL-NET and SILC-NET conducted a survey in February 2009 titled CIL and SILC Technology Survey in order to assess technology needs and use the results to develop training and provide technical assistance to Centers and SILCs. This report summarizes the results from the 130 respondents, the majority (84%) representing CILs and 16% representing SILCs, who completed the survey. Summary of Survey Results The data indicated that 73.8% of respondents connect to the Internet via Broadband, using Internet Explorer as their browser of choice (81.5%). 85.5% indicated that their hardware and software are accessible to all employees regardless of disability. When asked about Internet-specific technologies, 55.4% utilize streaming audio or video, 31.5% utilize video conferencing, 30.8% utilize employment sites, 26.9% utilize instant messaging or VOIP, 20.8% utilize networking sites, 18.5% utilize media sharing sites, 16.2% utilize wikis, 11.5% utilize bookmarking sites, and 10.8% utilize blogs. When asked to indicate methods used (video conferences, email, teleconferences, surveys, podcasts, webcasts), to accomplish specific tasks (community organizing/consumer outreach, marketing/public relations, fundraising, public education/awareness, advocacy, and provision of consumer services), the overwhelming majority indicated the use of email and teleconferences as the primary method of accomplishing these tasks. When asked which actions would be better served through the use of technology, the majority (80.8%) wants to inform others about new information; with the next highest (74.6%) wanting to provide services in rural areas or for those for whom travel is difficult. Regarding staff internet and computer literacy, the data indicated that overall, respondents rated themselves from average to intermediate (somewhat more advanced). The overwhelming majority of respondents (93.4%) indicated that t