相信危险及组建造发展.pptVIP

Shanghai ? Beijing ? Guangzhou ? Wuxi Reter Xiaobei Sun 房地产E网 Trust, Risk and Trust Building IN ORGANIZATION DEVELOPMENT Reter Sun Contents Introduction Defining Characteristics of Trust Trusted Leadership Trust Risk Taking (Trust Building Mechanism) Risk-Trust Environment in an Organization Structures and Aspects of Control The Enemies of Trust Trust: How to Build it, Earn it—and Reestablish it Trust: Human Resources Practice I. Introduction Defining Trust as used here A social cognition and individual applies to anything the individual thinks of as a unitary actor Trust-Building A Process of testing and developing trust in another. II. Characteristics of Trust Five Characteristics distinguish trust from other risk management resources available to support OD and management in general. III. Trusted Leadership Trust = (A1 + A2 + A3) X (A4 + A5) R IV. Trust Risk Taking (Trust Building Mechanism) The few studies investigating the relationship between trust and risk consistently show that trust is negatively associated with perceived risk or willingness to accept risk. Trust is a social condition built on social information and attenuated or amplified by one’s trusting nature. Managers often accept risk believing that personal action can reduce the risk. ………….. Trust Building Mechanism: Sharing Risk. V. Risk-Trust Environment in an Organization Proposition 1: Trust will not be thought of as a probability of successful outcomes but of how much responsibility someone can manage successfully. Proposition 2: Trust-building in an organization is aided by opportunities for risk-sharing, rich social information regarding others’ abilities and motivation, and shared successes. Proposition 3: Broken trust reduces confidence in one’s ability to make social judgments. VI. Structures and Aspects of Control INFLUENCES OF TRUST ON THE DEGREE OF ALLOCATION OF RISK IN A HIGH CONTROL SITUATION Trust Risk High low Low