University Tuition Fees and Student Services大学学费与学生服务.pptVIP

University Tuition Fees and Student Services Laura Kishore University Tuition Fees and Student Services Definition of Student Services: University Tuition Fees and Student Services Definition of Student Services: University Tuition Fees and Student Services Elements of change since 1998 University Tuition Fees and Student Services Visit to University as applicant: All now expect parents to be involved Development of separate programme: students talk to applicants about course, social life etc staff talk to parents about accommodation, safety, and support University Tuition Fees and Student Services Limit contact with parents where possible BUT Financial responsibility for children continuing into their 20s appears to give parents the “right” to be involved University Tuition Fees and Student Services Elements of change since 1998 University Tuition Fees and Student Services Elements of change since 1998 University Tuition Fees and Student Services Elements of less change since 1998 University Tuition Fees and Student Services Elements of less change since 1998 University Tuition Fees and Student Services Conclusion * * The University of Reading Recruitment Admissions Accommodation Records Counselling Student Financial Support Disability Support Careers Advisory Service Examinations Graduation PARENTS League Tables Apparently independent, verifiable information BUT doesn’t necessarily give right information for applicants Quality Assurance Student Participation Students not very willing to be involved above Department level Appeals and Complaints Marginal increase in appeals and complaints Tuition Fees have not revolutionised Student Services Introduction: My name is Laura Kishore and I work at the University of Reading. Reading is approximately 65 kilometres west of London and we have around 15000 students. We have a high proportion of our full-time students in University accommodation. Definitions: Elements of student services – recruitment, admission