6sigma从艺术到科学的征程.pdfVIP

The Six Sigma Journey from Art to Science A Business Novel Table of Contents List of Characters . . . . . . . . . . . . . . . . . . . . . . . . . . ix Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Chapter 1 It’s an Art, Not a Science . . . . . . . . . . . . . . 1 Chapter 2 Decision Making . . . . . . . . . . . . . . . . . . . 11 Chapter 3 Career Progression . . . . . . . . . . . . . . . . . . 15 Chapter 4 Economics . . . . . . . . . . . . . . . . . . . . . . 19 Chapter 5 The Visionary . . . . . . . . . . . . . . . . . . . . 21 Chapter 6 Problems, Problems, Problems . . . . . . . . . . . 27 Chapter 7 Cleveland Bound . . . . . . . . . . . . . . . . . . . 33 Chapter 8 Six Sigma in Action . . . . . . . . . . . . . . . . . 41 Chapter 9 The Big Sell . . . . . . . . . . . . . . . . . . . . . 59 Chapter 10 The Leader . . . . . . . . . . . . . . . . . . . . . . 71 Chapter 11 Step Up to the Plate . . . . . . . . . . . . . . . . . 79 Chapter 12 The Plan . . . . . . . . . . . . . . . . . . . . . .