ZBZH公司绩效考核管理研究-工商管理专业论文.docxVIP

山东理工 山东理工大学硕士学位论文 摘要 I I 摘 要 当今房地产的黄金时代已过去，未来房地产企业竞争会更加激烈。在整个房地产 市场低迷的情况下，企业能否在艰苦的市场环境中存活下来主要取决于企业之间人才 优势的竞争。优秀的人力资源管理是企业提高核心竞争力，提高企业绩效的重要保障。 绩效考核管理在企业人力资源管理中占有主要地位，关注的重点是员工绩效的提高， 因此建立起一套科学、有效适合企业发展的绩效考核管理体系对于企业来说重中之 重。 本文在总结前人研究的基础上，采用实地调研法，在研究绩效考核管理理论的基 础上，对 ZBZH 公司现状及绩效管理现状进行深入的调查分析，对 ZBZH 公司目前 绩效管理主要问题进行了深入剖析。针对 ZBZH 公司目前存在问题，选用先进绩效考 核方法，结合 ZBZH 公司的企业战略目标，对战略目标进行逐级分解。同时运用平衡 计分卡提取关键绩效指标，构建 ZBZH 公司个人和部门的绩效考核管理体系；并针对 目前公司绩效考核周期不合理，缺乏绩效沟通和缺乏绩效反馈等问题提出了改进的措 施。 文章中提出的绩效管理的改进措施能解决目前 ZBZH 公司绩效管理中存在的实 际问题，为企业的业绩增长和长期持续、稳定发展的奠定基础，也利于 ZBZH 公司顺 利度过房地产寒冬时代。也希望对和 ZBZH 公司一样绩效考核管理不成熟的公司有一 定的帮助。 关键词：绩效管理；目标管理；平衡计分卡；关键绩效指标 山东理工 山东理工大学硕士学位论文 ABSTRACT II II ABSTRACT Nowadays, the golden age of real estate industry has passed, and the competitions between real estate enterprises are becoming more intensely. Under the downturn of the entire real estate market, it is the talents competitions among enterprises that decide whether an enterprise can survive in a hostile market or not. An outstanding human resource management system is a pivotal guarantee to improve the enterprise’s core competitiveness and performance. The performance appraisal management plays a key role in human resource management, which focuses on the improvement of employee performance. Therefore, setting up a scientific, effective and suitable performance appraisal management system is the priority for the enterprise. On the basis of summarizing predecessors researches, this article uses field research method, based on the study of the theory of performance appraisal management, deeply investigated and analyzed the present situation and problems of ZBZH’s performance management. The article combines ZBZHs strategic objective, using the balanced scorecard, resolved the strategic target step by step, extracted key performance indicators to build ZBZH’s performance appraisal management system for individuals and departments, moreover, put forward improvement measures aimed at problems such as present unreasonable perfo