成都市基层交通警察职业倦怠状况的调查分析-investigation and analysis on job burnout of chengdus grass - roots traffic police.docxVIP

摘要 摘要 摘 要 自 2005 年以来，公务员报考热火遍了整个中国大地，且呈现出经久不衰之势， 到 2009 年，公务员报考者首度突破 100 万，且连续 5 年报考人数超过百万，在 2010 年报考者甚至超过了 144 万人。是“千军万马过独木桥”的真实写照。然而，与 之对应的是公务员职业倦怠状况非常严峻。 而作为基层执法类公务员的典型代表，基层交通警察群体的职业倦怠状况又 是怎样呢？本研究对这一特殊的群体进行探索、研究。来呈现成都市基层交通警 察的职业倦怠水平。 本论文以基层执法类公务员中具有代表性的成都市基层交通警察作为研究对 象，发放了 300 份调查问卷进行抽样调查，并通过一对一访谈，搜集到了典型个 案，拿到了第一手的资料和数据，并根据数据统计分析，描述成都市基层交通警 察职业倦怠的现状与表现。主要内容为：第一章阐述了研究的背景和研究意义， 并通过文献综述，描述了国内外关于职业倦怠的研究现状；第二章就论文的结构、 研究目的、研究对象、研究方法以及研究工具等做了简略的介绍；并描述了研究 实施的主要内容以及实施流程；第三章对成都市基层交通警察职业倦怠状况进行 了数据统计分析；第四章进一步对第三章的分析结果展开讨论，对成都市基层交 通警察职业倦怠产生的原因及其危害做进一步探索；第五章是研究结论及展望。 通过数据分析，笔者得出的结论是成都市基层交通警察具有较高的职业倦怠 水平；职业倦怠水平存在着显著的人口统计学差异；职业倦怠的产生受个体因素、 职业因素、组织因素、制度因素的影响。同时，笔者发现媒体舆论导向也是导致 成都市交通警察职业倦怠不可忽视的因素之一。 关键词：基层执法类公务员，职业倦怠，交通警察 I AB ABSTRACT ABSTRACT Since 2005. The civil service examination was hot all over china ,exhibiting an enduring trend . To 2009 ,the civil service applicants broke through onr million for the first time ,and the appilants exceeded one million for 5 consecutive years .In 2010 ,the applicants were more than 1440000 .That is the real portrayal of A powerful army go through one bridge ,however ,occupation burnout of civil servants is very serious corresponded. As a typical representative of grass-roots law enforcement official ,what is the status of traffic police in occupation bournout? This study explores and researches that special grope ,and render the level of occupation bournout of traffic police in ChengDu. This thesis researches the traffic police who is typical in the civil servants of the administrative law enforcement category in Chengdu. The researcher wants to describe the job-burnout situation of the traffic police in Chengdu through analyzing 300 questionnaires and a few of individual interviews. The thesis consist of five parts. The first part is summarizing the background and meanings of this research and the research status of job-burnout domestic and overseas; the second part is introducing the structure, research purpose, research objects, researc