洲际集团亚太区酒店总经理酒店筹备作业手册.doc

Hotel Opening Manual InterContinental Hotels Group ______________________________________________________________________________________________________________ March 2005 PAGE 7 GENERAL MANAGER’S HOTEL OPENING MANUAL AND CHECKLIST For InterContinental Hotels Group Asia – Pacific Region REVISED: 6 APRIL 2005 This material is CONFIDENTIAL and is not to be disturbed to unauthorized persons Contents TOC \o 1-3 1 - VISIT OF GENERAL MANAGER TO REGIONAL OFFICE PAGEREF _To\h 5 1.1. INTRODUCTION PAGEREF _To\h 5 1.2. COORDINATION PAGEREF _To\h 5 1.3. ORIENTATION PAGEREF _To\h 5 1.4. ITEMS FOR VICE PRESIDENT – HOTEL OPENINGS TO ARRANGE BEFORE THE GENERAL MANAGER’S ARRIVAL AT REGIONAL OFFICE PAGEREF _To\h 5 1.5. MEETING WITH NEW GENERAL MANAGER: VICE PRESIDENT IN-CHARGE OF HOTEL OPENINGS PAGEREF _To\h 7 1.6. MEETING WITH NEW GENERAL MANAGER: HUMAN RESOURCES PAGEREF _To\h 9 1.7. MEETING WITH NEW GENERAL MANAGER: TRAINING PAGEREF _To\h 10 1.8. MEETING WITH NEW GENERAL MANAGER: FINANCE BUSINESS SUPPORT PAGEREF _To\h 11 1.9. MEETING WITH NEW GENERAL MANAGER: FOOD BEVERAGE PAGEREF _To\h 12 1.10. MEETING WITH NEW GENERAL MANAGER: SALES MARKETING PAGEREF _To\h 15 1.11. MEETING WITH GENERAL MANAGER: DESIGN AND ENGINEERING PAGEREF _To\h 18 1.12. MEETING WITH GENERAL MANAGER: INFORMATION TECHNOLGY PAGEREF _To\h 19 1.13. MEETING WITH GENERAL MANAGER: LEGAL COUNCEL PAGEREF _To\h 20 2. HUMAN RESOURCES – PRE OPENING CHECKLIST PAGEREF _To\h 21 2.1. HUMAN RESOURCE SURVEY PAGEREF