第三方物流服务创新研究-技术经济及管理专业论文.docxVIP

河北工业大学硕士学位论文 河北工业大学硕士学位论文 第三方物流服务创新研究 第三方物流服务创新研究 i i PAGE PAGE iv 第三方物流服务创新研究 摘 要 随着经济全球化的发展，物流作为公认的“第三利润源”，受到全球范围内的广泛关注。 在物流外包已成发展趋势的背景下，我国的第三方物流市场潜力巨大，但因为行业起步较晚， 第三方物流整体行业水平发展低下。加入 WTO 后，国外物流巨头的进入，更使得行业内竞争 愈发激烈。为避免同质化服务，增强企业核心竞争力，拓展企业生存空间，服务创新是我国 第三方物流的必然之路。 结合服务创新动力影响因素的相关研究，系统的分析了第三方物流服务创新的驱动力因 素，指出服务创新的驱动力是动力和阻力的作用合力。企业为了更有力的推动服务创新的发 展，就要从增强动力因素影响和消减阻力因素影响两方面着手。基于对创新驱动力的分析， 可知影响因素具有多元性和复杂性，因而第三方物流服务创新要在多主体参与的开放式创新 范式下进行。为此构建了“企业—客户—供应商—政府公共部门”多主体参与的第三方物流 服务创新三棱锥模型。在此模型下，企业以服务创新战略为指引，通过协调各参与主体间的 关系，最大化内向整合各种创新资源，以此确保服务创新的成功开发、设计与传递。 关键词：第三方物流，服务创新，创新驱动力，创新模式，多主体参与 THE STUDY OF SERVICE INNOVATION OF THIRD-PARTY LOGISTICS ABSTRACT With the development of globalized economic, logistics is recognized as the third bedrock of profitability, which has widespread attention from all over the world. Enterprise logistics outsourcing has become a general trend of development. The third-party logistics market’s potential is tremendous in our country, while our late start causes lower level of development of whole industry. After China’s entry to WTO, foreign logistics giants have entered China, competition in this industry has been more intense. In order to avoid providing homogeneous service, enhance enterprise core competitiveness and expand enterprise survival space, service innovation is the necessary choice for the third-party logistics in our country. Combined with the related study of service innovation factors, the numbers of the third-party logistics service innovation driving force factors are analysed to point out that the service innovation is the combined force with the driving and resistance force. It is better to promote the service innovation from the enhancement of power factors and the decrement of resistance factors. Based on the analysis of the driving force of innovation, it can be seen that influence factors have the nature of variety and complexity, so the third-party logistics service innovation is proceed by multi-participators participating unde