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European Shopper Survey
The « Why » on main Shopper issues at a regional level
04 September 2017
Objective and methodology
• The objective of this cross-country research is to provide high level
information/insight across Europe, and over time, support leadership through
storytelling on grocery shopping (*)
• The survey is focused on 3 main areas of investigation:
– Is grocery shopping turning into a multichannel path?
– Is digital experience changing the way for grocery shopping?
– How is food wellness in Europe?
• A quantitative online survey has been undertaken in 7 European countries on a
sample of 2.600 shoppers.
(*) Packaged food, fresh food, beverages, frozen food, personalbeauty care, laundryhousehold products, pet care
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and Proprietary. 2
Business answers of each investigated area
IS GROCERY SHOPPING IS DIGITAL EXPERIENCE HOW IS FOOD WELLNESS IN
TURNING INTO A CHANGING THE WAY FOR EUROPE?
MULTICHANNEL PATH? GROCERY SHOPPING?
• How are shoppers diversifying their • Have digital revolution solutions • Is wellness food increasing its
grocery purchases among channels? changed our way of grocery relevance in families food baskets?
shopping?
• What are the emerging channels? • What are the main reasons to buy
• Have digital solutions changed how wellness food ?
• What drives a shopper to a specific shoppers
channel?
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