2019年卓越绩效管理模式培训课件.pptVIP

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * The term “performance excellence” refers to an integrated approach to organizational performance management that results in (1) delivery of ever- improving value to customers, contributing to marketplace success; (2) improvement of overall organizational effectiveness and capabilities; and (3) organizational and personal learning. The Baldrige Criteria for Performance Excellence provide a framework and an assessment tool for understanding organizational strengths and opportunities for improvement and thus for guiding planning efforts.